GENERAL TERMS AND CONDITIONS
Direct booking is final and confirmed when a guest receives a written confirmation via e-mail.
DIRECT BOOKING VIA www.pachamama.si HOMEPAGE
The reservation is approved, when the guest completes an advance deposit in the amount of one (1) night*.
*Amount of one(1) night: the full amount (the total sum of accommodation service and selected additional services) divided by the number of the overnight stay.
ONLINE BOOKING PROCEDURE:
- Enter your desired Arrival and Departure dates in »Book Now« search engine and select the available accommodation.
- Please read information in» Cancellation Policy« and »Rate Details« before confirming selected accommodation.
- In »Add-Ons« List, you can choose additional service with a surcharge, which can be utilised during your stay. Additional service is available only upon request and are based on availability.
- In »Booking Summary« form, checked that noted data is consistent with the previously selected content and services.
- By submitting your bank card details and confirming online booking process »Book Now«, your bank card will be charged via online payment platform Stripe, in the amount of the first (1) night*.
- After PachaMama Pleasant Stay reception office receives information of your online booking and payment of advance deposit, you will receive booking confirmation with proforma invoice.
- The remaining surcharges will be charged at the reception office upon your arrival/departure. Payments are accepted in cash, debit and credit card (Visa, MasterCard).
Cancel or change your reservation dates for free, up to 3 days before the arrival date. If canceled later, you can modify the reservation dates within a year of the original booking (potential rate differences may apply). Otherwise, we reserve the right to keep the paid deposit.
PachaMama Pleasant Stay reception office accepts following payments; cash, payment cards (debit, Visa, MasterCard), bank transfers and online payments (Stripe).
All prices are in Euro and include VAT. Tourist tax is not included in the night accommodation rate and is charged upon your arrival. The company Kaverol d.o.o., operating under the company brand PachaMama Pleasant Stay, reserves the right to change the service rates according to the season and occupancy. Children aged 10 and over are treated as adults and charged with full price.
CHECK-IN AND CHECK OUT TIME
- Check-in time is from 15:00 to 19:00.
- Check-out time is from 09:00 to 11:00.
- Early arrival: should you arrive to Piran before 15:00, you are kindly invited to visit us at the address of your accommodation, where you will be able to leave your luggage and relax.
- Late check-in: should you arrive to Piran after the reception office working hours, please inform us in advance (phone/e-mail) about the arrival time, so we can provide you with further instructions about check-in.
- To check in and collect the keys to the FondaHouse or PortHouse apartments, please call us upon your arrival.
- Tourist tax for a person over 18 years old: 2,50€.
- Tourist tax for a person from 7 to 18 years old: 1,25€.
- Tourist tax for a person from 0 to 7 years old: 0€.
- Additional person (based on accommodation capacities): 25€/night.
- Breakfast is 10€/person and is served in Cafe Mestna Kavarna, within walking distance of GuestHouse PachaMama. Breakfast time from 8:00 to 14:00.
Additional services are available only upon request and are subject to availability.