Terms and conditions

GENERAL TERMS AND CONDITIONS

PachaMama Pleasant Stay rooms and apartments can be booked; by e-mail address info@pachamama.si, by phone +386 51 214 518, or via our homepage www.pachamama.si.

Direct booking is final and confirmed when a guest receives a written confirmation via e-mail.

 

DIRECT BOOKING VIA www.pachamama.si HOMEPAGE

The reservation is approved, when the guest completes an advance deposit in the amount of one (1) night*.

*Amount of one(1) night: the full amount (the total sum of accommodation service and selected additional services) divided by the number of the overnight stay.

 

ONLINE BOOKING PROCEDURE:

  1. Enter your desired Arrival and Departure dates in »Book Now« search engine and select the available accommodation.
  2. Please read information in» Cancellation Policy« and »Rate Details« before confirming selected accommodation.
  3. In »Add-Ons« List, you can choose additional service with a surcharge, which can be utilised during your stay. Additional service is available only upon request and are based on availability.
  4. Followed by entering your personal data, which will be used to confirm your reservation and forward further notifications. User of PachaMama.si homepage undertakes providing relevant information. More content about the purpose and use of personal data protection can be found in »Privacy Policy« folder.
  5. In »Booking Summary« form, checked that noted data is consistent with the previously selected content and services.
  6. Read »General Terms and Conditions« and »Privacy Policy«, which must be accepted before entering the bank card details.
  7. By submitting your bank card details and confirming online booking process »Book Now«, your bank card will be charged via online payment platform Stripe, in the amount of the first (1) night*.
  8. After PachaMama Pleasant Stay reception office receives information of your online booking and payment of advance deposit, you will receive booking confirmation with proforma invoice.
  9. The remaining surcharges will be charged at the reception office upon your arrival/departure. Payments are accepted in cash, debit and credit card (Visa, MasterCard).

 

CANCELATION POLICY:

Cancel or change your reservation dates for free, up to 3 days before the arrival date. If canceled later, you can modify the reservation dates within a year of the original booking (potential rate differences may apply). Otherwise, we reserve the right to keep the paid deposit.

 

SERVICE PAYMENTS

PachaMama Pleasant Stay reception office accepts following payments; cash, payment cards (debit, Visa, MasterCard), bank transfers and online payments (Stripe).

 

PRICES

All prices are in Euro and include VAT. Tourist tax is not included in the night accommodation rate and is charged upon your arrival. The company Kaverol d.o.o., operating under the company brand PachaMama Pleasant Stay, reserves the right to change the service rates according to the season and occupancy. Children aged 10 and over are treated as adults and charged with full price.

 

CHECK-IN AND CHECK OUT TIME

 

SURCHARGES

 

ADDITIONAL SERVICES

Additional services are available only upon request and are subject to availability.

 

KAVEROL d.o.o.
Župančičeva 18
6330 Piran

Reception: +386(0)59 183 495
Mobile: +386(0)51 214 518