PERSONAL DATA PROTECTION
We respect your privacy and undertake to protect the personal data collected through our online reservation system, and not forward it to third parties or use them for other purposes without your consent.
Data collector: Kaverol d.o.o., Župančičeva 18, 6330 Piran.
Which data do we collect?
For the purposes of providing our services, we collect, manage, process, and store the following user data:
- Name and surname;
- Contact addresses;
- E-mail address (username);
Telephone number;
Other data that the user voluntarily includes in the form;
We are not liable for the accuracy, completeness, and currency of the submitted user data.
For what purposes do we collect personal data?
The company collects and processes the data obtained in accordance with the provisions of the GDPR and applicable legislation regulating the protection of personal data. The data collector shall not, under any circumstance, forward personal or other data, or allow a third party to view them without explicit consent from the user, unless this is required by state authorities, an obligation stipulated by law or a decision made in good faith, based on the conviction that such actions are necessary for procedures before courts and other state authorities, and for the protection and materialization of the data collector’s legitimate interests.
The data controller will not use these data for a purpose that would harm the user or other involved persons in any way. The data controller will not use user data for sending the user promotional e-mail or other unwanted promotional materials except for the promotional notifications that the user chooses to subscribe to/consent to. The data controller may use the data in an anonymized, summarized form for the purposes of statistical analysis. The confidentiality of personal and other user data will not be breached in any way.
Likewise, you must explicitly confirm that you agree with and are informed that by sending us your reservation, and by entering your data, you express your understanding and agreement with the fact that your data (name and surname, e-mail address, and telephone number) will be kept in our database for 2 years after the contact form has been submitted for the purposes of keeping a customer record and ensuring appropriate communication, and that you are aware that you may request to erase your data at any point. If you do not tick the box indicating that you agree with the privacy policy, you will not be able to complete the reservation process.
We need your personal data in order to complete the steps of a reservation. The data that you enter in the online form will be processed only if it is strictly necessary for our business operations and storage (archiving). The data controller will manage personal user data within a collection of personal data only as long as it is strictly necessary to achieve the purpose for which data are collected and managed.
Payment data processing
With submitted payment information we work according to STRIPE Privacy Policy. https://stripe.com/en-si/privacy. Because the on-line information system features certain links to other, external websites which are not related to us, we are not liable for data protection on these websites.
Performance of the privacy policy
In compliance with the Law on Personal Data Protection, the data controller protects personal data following the Rules on Personal Data Protection. All persons employed full- or part-time by the data controller that have access to personal and other user data are familiar with the regulations set out in the Rules on Personal Data Protection, and with the duty of protecting personal and other data. They must respect these regulations on protecting personal data confidentiality and website user privacy. The duties of protecting personal and other data have no time limit and apply even after the termination of the relationship with the data controller.
Your rights
We have a duty to process personal data only for the purposes for which we have collected them. You have the right to monitor our actions in this regard. You can request access to the personal data that is being processed, as well as information (a copy or output) on how your data are being processed at any time. Likewise, you can request a correction, erasure, or prohibit the processing of your personal data. You can request a correction, processing prohibition or erasure of your personal data through the contact form. If you have any questions or requests, please send us an e-mail info@pachamama.si or give us a call 0038651214518.
Conduct in the event of an infringement
In the event of a personal data breach, we will immediately take all measures to protect the rights of the user. We will inform each of those affected and we will also inform the competent authority in the Republic of Slovenia.
Cookies
What are cookies?
Cookies are small text files that most websites store in users’ browsers to access the Internet to identify the individual devices that users have used in accessing their settings (language, currency, resolution, etc.) and other access characteristics (connection speed, type of web browser and its settings, etc.). Saving cookies is under the complete control of the browser used by the user at the time. You can restrict or completely disable cookie settings in your browser settings. This may prevent you from taking full advantage of the website.
Our website uses two types of cookies: necessary cookies and analytical cookies.
Necessary cookies are needed to ensure perfect functioning of the website (e.g. playing video and audio content) and the analytics regarding the use of the website. They are set when the user does any action on the website that happens upon clicking a simple link. With regard to GDPR, these cookies do not require user consent. If you have all cookies disabled in your browser, you may not be able to navigate our website. All necessary cookies are our own cookies (so called “first party cookies”), set in such a way that IP addresses of users are automatically hidden. As indicated in the table below, some personal data that we process by means of cookies are processed for us by contractors (the cookies are stored by them). If this entails the transfer to a country outside EU, we also state the country and a protection measure implemented.
Necessary cookies:
| Name | Purpose | Period | Type | Provider |
| CAKEPHP | Stores user states during page requests. | 6 days | HTTP | pachamama.si |
| moove_gdpr_popup | Stores confirmed consent for user’s cookies for the website domain. | 1 year | HTTP | Cookiebot |
| wp-wpml_current_language | Stores the website’s language chosen by the user. | 1 day | HTTP | pachamama.si |
| NAB | This cookie is needed for the cache function. Websites use cache for optimizing the response time between the visitor and the website. Cache is usually stored in the visitor’s browser. | Session | HTTP | pachamama.si |
| Token | Ensures user’s browsing security by preventing request forgery between websites. This cookie is essential for the security of the website and its visitors. | Session | HTTP | pachamama.si |
Analytical cookies help us adapt our website to the needs and behaviours of users. Their function is to analyse website visits and behaviour of website’s users.
Analytical cookies used on our website:
| Name | Purpose | Period | Type | Provider |
| collect | Used for sending data to Google Analytics about user’s device and behaviour at the website. Accompanies the visitor across devices and marketing channels. | Session | Pixel | |
| _ga | Records the unique ID and is used for creating statistical data about ways the user uses the website. | 2 years | HTTP | Google TAG Manager |
| _gat | Used by Google Analytics for lowering the request level. | 1 day | HTTP | Google TAG Manager |
| _gid | Records the unique ID and is used for creating statistical data about ways the user uses the website. | 1 day | HTTP | Google TAG Manager |
